SpaceKraft Ltd Privacy Policy

SpaceKraft Ltd has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website:  www.spacekraft.co.uk

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to gather broad demographic information.

The  www.spacekraft.co.uk website uses cookies, which are small text files on your computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the website. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them. The creation of a cookie on your computer does not give the website any access to other information such as your email address.

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for websites to inform users if cookies are being used, and to provide some information on how cookies are used. The www.spacekraft.co.uk website (in common with most other shopping websites) will not work without cookies.

Our site's registration form requires you to provide us with some contact information (e.g. name and email address). We sometimes use this contact information from the registration form to send you information about our company and our products and services. This contact information is also used to contact you when necessary. If at any time you receive unwanted information from SpaceKraft Ltd please contact us and we will remove you from our records.

Our site uses a form to help us manage requests. We collect contact information (like email address). which is used to respond to enquiries, or get in touch with you when necessary.

We may run competitions on our site in which we ask for contact information (like email address). We use contact information from competitions to send information about our company. Contact information is also used to contact you when necessary.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and investigated. Where necessary SpaceKraft Ltd will inform law enforcement agencies or other relevant organisations regarding misconduct.

Email

At SpaceKraft Ltd we respect the privacy of email accounts and we store your email addresses just as securely as other information. We will not send you unwanted email messages or junk mail, and your details will not be passed to ANY organisation beyond SpaceKraft Ltd without your explicit permission.

However, we may use email to keep you up to date with news about products, services and offers that we think may be of interest to you. If you do not want to be kept informed in this way by email, please let us know. You can do this by ticking the relevant box where your email address is stored when you register, or by choosing the unsubscribe option within the email.

Choice/Opt-out

Our site provides you with the opportunity to opt-out of receiving communications from us at the point where we request contact information from you. Your details will not be passed to ANY organisation beyond the RM group of companies without your explicit permission. 

To remove information from our database and prevent you receiving such communications from us in the future, you can:

Send a letter clearly identifying yourself and asking that we remove you from our database.

Letters should be sent to:

Marketing Department
SpaceKraft Ltd
Titus House
29 Saltaire Road
Shipley
West Yorkshire
BD18 3HH

Contacting the web site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can:

Send your question in a letter.

Letters should be sent to:

Marketing Department
SpaceKraft Ltd
Titus House
29 Saltaire Road
Shipley
West Yorkshire
BD18 3HH

"RM Group" means the RM plc Group of companies which includes RM, the other subsidiary undertakings of RM plc and RM plc's joint venture with LEGO A/S, LEGO Education Europe Limited"